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The IT Quality Senior Analyst is a seasoned professional role. This role requires applying in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function.
Job Responsibility:
Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
Conducts complex process monitoring, product evaluation and audit assignments
reports issues and makes recommendations for solutions
Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
makes recommendations for enhanced documentation
Monitors products for conformance to standards
monitors processes for conformance to procedures
identifies risks and recommends solutions
ensures annual organizational reviews of standards and procedures are conducted
Documents findings and performs root cause analyses to provide recommended improvements
Independently recommends solutions and improvements to existing standards and procedures
collaborates with other areas in technology to develop new standards and procedures
Ensures all corrective actions are assigned, documented and completed
Verifies traceability in project work products
Gathers, maintains and creates reports on quality metrics
Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas
Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness
Acts as advisor and mentor for junior members of the team
Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems
Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others
Requires sound and comprehensive communication and diplomacy skills to exchange complex information
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
Proven experience in an IT Quality role
Strong Experience in Oracle/MSSQL
Demonstrated execution capabilities
Development experience in a fast-paced, time-to-market driven environment
Experience with test automation, test scenario and test scripts creation and modification
Comfortable with writing complex queries
Experience with reporting tools
Hands on experience with testing automation tools
Project management experience preferred
Nice to have:
Equities and/or Prime Brokerage experience
Experience of working in fast paced environment
Flexible and adaptive, team player
Excellent analytical and communication, interpersonal skills
Ability to work well under pressure, prioritize work and well organized
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