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The Operational Risk Sr Analyst is a seasoned professional role within Citi’s COO Organization. This role is within the Third Party Risk Oversight (TPRO) team and is titled as a Third Party Risk Analyst (TPRA). The TPRA is responsible for various risk and control monitoring processes related to third parties. The TPRA is focused on analyzing data from various due diligence evaluations, monitoring resolution of third party Issues (Follow-Up items, iCAPs, Supplier Complaints, etc.), acting as a SME and key resource for ensuring Third Parties, Business Activity Owners (BAOs), and other key stakeholders are compliant with the Third Party Risk Management Policy and Citi Supplier Standards (and other applicable Policies) by providing guidance and assistance with completion of Third Party Utility (TPU) tasks, Gap Dispositions, third party/BAO questions and support to their internal Peers, as needed.
Job Responsibility:
Review, assess and act on results of third party assessments/controls
Partner with the TPU to review and respond to the results of third party risk management activities
Develop, document and update Citi’s Third Party Exit Strategy Plans
Engage the Third Party and Business to monitor and report supplier complaints
Collaborate with the Issues Management team
Assess and escalate any third party issues identified
Support the production and maintenance of Third Party business monitoring metrics/scorecards
Maintains third party systems of record
Partner with Procurement and BAO(s) to ensure all contract documents are complete, up-to-date and accurate
Provide polished content for USPB CAO CTPRO’s various stakeholder/executive communications and decks
Requirements:
3+ years of relevant experience in Compliance, Risk and Control or supplier/third party management
Strong written and verbal communication skills
Experience leading cross functional meetings and discussions
High level of attention to detail
Ability to break down complex problems to drive solutions
Ability to exercise sound, timely and independent judgment
Proficiency with Microsoft Office products
Nice to have:
Prior user acceptance and other systems testing experience
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