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As a Title Clerk, you will play a key role in processing incoming deals for vehicles sold through various channels. You will be responsible for managing all documents required for title and registration, ensuring accuracy and confidentiality in all procedures.
Job Responsibility:
Handle the accurate and efficient processing of customer credit applications
Ensure all necessary documents for title and registration are maintained and processed
Monitor and process deals electronically and order titles on all deals
Verify the accuracy and completion of all titles before mailing, ensuring they are filled out and signed off correctly
Collaborate with the titling agency to confirm that deals contain complete information
Handle incoming calls from customers and internal stakeholders, providing necessary information and resolution
Research recorded liens as necessary
Resolve any red alert or on hold transactions effectively
Handle the registration process and forms accurately and efficiently
Use accounting software systems and CRM for effective management of accounts
Maintain customer confidentiality, including PID information
Work independently and as a team member to ensure smooth operations
Requirements:
Proficiency in using Abila MIP software
Familiarity with various accounting software systems
Ability to use Adobe Acrobat
Experience with ADP - Financial Services
Knowledge of CRM
Understanding of accounting functions
Experience with Accounts Payable (AP)
Ability to answer inbound calls efficiently
Experience in check processing
Excellent customer service skills
Knowledge of the registration process
Ability to handle registration forms effectively
What we offer:
Medical, vision, dental, and life and disability insurance
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