Travel & Accommodation Administrator, Office Angels

Travel & Accommodation Administrator

Office Angels

Location:

United Kingdom, Exeter

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

24250.00 GBP / Year

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Job Description:

We have a fantastic opportunity for someone with excellent customer services skills to join this busy and growing department as a Travel & Accommodation Administrator. You will be part of a team responsible for supporting the Account Managers and Senior Account Managers, providing new and retained clients and guests with serviced apartment quotes around the world in a timely and accurate fashion, offering clients a worldwide network of approved and assured serviced apartments in key business destinations.

Job Responsibility:

Manage travel arrangements for guests, including transportation, accommodation, and any special requests
Coordinate with travel agencies, hotels, and other service providers to secure bookings and negotiate favourable rates
Booking administration and office support, maintaining system notes, raising invoices
Maximise all opportunities to develop and nurture new and existing relationships (clients, suppliers, colleagues etc.)
Collaborate with other departments to ensure a smooth flow of information and efficient operations
Follow and support company policies and procedures

Requirements:

Excellent customer service
Excellent communication skills both verbal and written
Highly motivated with a positive 'can do' attitude
Adaptable to the needs of the business
Continually seek personal and professional development
Excellent time management skills
High attention to detail
Commercially astute and confident to work to KPI's
Confident with IT to include Microsoft Office products and CRMs

Nice to have:

Collaborative work ethic
Positive outlook
High levels of motivation

What we offer:

25 days holiday (plus Bank holidays) plus an additional 2 days off for wellbeing taking that to 27
Contributory pension
Private healthcare
Free eye tests
24 hour access to a GP
Long service awards
Social and company events
Opportunities to be apart of employee-led committees
Welcome box of goodies
Companywide induction programme

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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