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The Treasury & Trade Solutions (TTS) / Corporate, Commercial, and Public Sector (CCPS) Sales Head is responsible for the ultimate direction and delivery of TTS solutions and services in Algeria. This role assumes leadership of the country TTS and sales teams, owning the primary business and revenue growth goals and leading Business Development in the corporate, public, and financial segments.
Job Responsibility:
Clearly articulate & drive the TTS/CCPS strategy & agenda with franchise stakeholders & clients
Development of the local TTS franchise in direct alignment with TTS’ global strategic priorities, market trends, regulations, and customer needs
Drive sales performance locally across TTS Sales & Coverage teams and step in as an escalation point if required to deliver optimal solutions to clients
Ensure pipeline management discipline & execution against defined Sales KPI’s
Support RFP & implementation activities where required & oversee timely revenue ramp up of new business
Provide local competitive analysis, market intelligence/expertise & network sensitivity to identify emerging opportunities or threat
Embed customer segmentation, product positioning, pricing, and marketing plans for each client segment through strategic framework lens
Oversee TTS training & ongoing TTS updates across local Coverage & Franchise partners. Act as the local senior contact for TTS opportunities
Lead TTS client experience agenda across the country ensuring visibility & engagement on all key client issues & escalations
Lead regulatory driven product development for the country in close cooperation with the cluster, region & global partners
Develop the inorganic growth strategy through partnerships, alliances, and strategic product development to capture a greater share of wallet. Develop a network and payment distribution strategy, considering new and evolving channels
Ensure a strong risk and control culture within the country TTS/CCPS team
Oversee and directly engage in, as appropriate, key risk & control activities such as regulatory interaction, internal or external audits/reviews, Continuity of Business, Regulatory Change Management etc.
Accountability for ensuring all stakeholder & client communication plans are developed & executed early & comprehensively
Lead TTS regulatory advocacy agenda in country. Maintain strong & transparent relationship with regulators, ensuring effective two-way communication & cooperation, aligning fully with internal partners
Crisis management leadership
Achieve targets set for revenues, expenses, EBIT, balance sheet, headcount, as well as appropriate ratios such as efficiency ratios, Return on Assets, Return on Tangible Common Equity.
Requirements:
Prior work experience in Citi or other financial services experience in the areas described above
Minimum 6-10 years relevant experience in the field of transaction banking or relationship management
Experience & Ability to work with broad group of stakeholders including Relationship / Coverage, Product, Operations, Legal, Compliance, Offshore Citi colleagues etc.
Excellent communication skills, ability to steer discussions and make presentations, sales pitches etc.
High enthusiasm, resilience, energy levels and collaborative approach
Ability to quickly understand cash and trade product propositions, business drivers, policies, customer needs, market and competition dynamics
Selling, Interpersonal and Communication skills for effective, quicker and superior presentations, pitches and conversions
Demonstrate thought leadership. Ability to create longer term, content, trust and advisory based relationships with customers and partners
Analytical skills - to evaluate various alternative solutions to customer needs
Proven people management skills. Demonstrate very strong abilities to motivate and develop staff
Superior interpretive and problem solving skills
Ability to operate in a complex environment
Bachelor or Masters (preferred) Degree in Business, Finance, Economics, Accounting, Engineering, and Maths etc. (other areas of specialization will be considered on a case-by-case basis)
English, French and Arabic proficiency is mandatory, multilingual.
What we offer:
Competitive base salary (which is annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Business casual workplace
Additional benefits that support you and your family to be well, live well and save well.
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