TUI Contact Centre Agent Danish Speaking, TUI

TUI Contact Centre Agent Danish Speaking

TUI

Location:

Spain, Palma de Mallorca

Category:

Customer Service

Contract Type:

Not provided

Salary:

17800.00 EUR / Year

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Job Description:

We are seeking savvy and skilled individuals to join our diverse team of Contact Centre. The role involves listening and responding to guests, resolving complaints, and collaborating with other departments. The job offers a competitive salary, benefits, and opportunities for growth.

Job Responsibility:

Listen and respond to guests contacting 24/7 from around the world on holiday
proactively resolve complaints
collaborate with other TUI departments

Requirements:

Hold an EU passport
speak fluent Danish
have good verbal and written English
willing to relocate to Palma de Mallorca
efficient & organized
problem solver
multitasker
good listener
stays calm under pressure
able to work flexible shift patterns including rotating daytime and occasional night shifts

What we offer:

Private health insurance
accommodation including bills & return flights
hybrid working option
payment for all training days completed
free access to TUI Learning Hub, TUI Skills Academy & Language Lessons
complimentary access to WeCare Team & 24/7 Wellbeing Hub
involvement in charity and sustainability initiatives
access to TUI Club de Benefits with discounts on products and services across Spain

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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