TUI Hotel or Service Support Rep, TUI

TUI

Location:

Bulgaria, Bourgas

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

1.76 - 2.11 Лв / Month

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Job Description:

We are seeking digital experienced and helpful individuals to join our diverse team of Hotel or Service Support Reps. The role involves creating special moments for guests, engaging with them to identify needs, promoting and selling experiences, handling challenging situations, and collaborating with colleagues and partners. The job offers a competitive salary, benefits, and growth opportunities.

Job Responsibility:

Create special moments for guests
Engage with guests to identify needs and offer tailored recommendations
Promote and sell experiences effectively
Handle changes and challenging situations
Manage high-profile cases and hospitalizations
Collaborate with colleagues and partners
Monitor progress with sales and/or service updates
Celebrate successes in meeting targets

Requirements:

Right to work in Bulgaria
Speak English
Friendly and empathetic
Quick learner
Highly motivated
Target-driven
Positive mindset
Dedicated to caring for customers
Excel in fast-paced environments
Multitasking and organizational skills
Hold a driving license
Fully conversational in English
Additional languages would be a great asset

Nice to have:

Additional languages

What we offer:

Company iPad & uniform
Additional Health Insurance (Euroins)
Food Voucher (100 Лв/month)
Work week of 40 hours with minimum 1.5 days off
20 days of paid leave per calendar year
Paid training days
Free access to TUI Learning Hub, TUI Skills Academy & language lessons
Involvement in charity and sustainability initiatives
Complimentary access to WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to skills and expertise

Additional Information:

Job Posted:

March 23, 2025

Expiration:

June 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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