This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Join TUI as a Hotel Rep and be part of a truly international team that works hard to deliver memorable holiday experiences for our guests within our most important TUI Hotels & Resorts. You are a fast learner and you have a good life and work experience to help with the exciting pressures of working for the largest leisure, travel and tourism company in the world.
Job Responsibility:
Do everything possible to provide genuinely helpful service
Help and guide international guests through the digital self-service and sales tools available to them
Fully resolve all questions/enquiries during your first contact with a guest
Hit your resort revenue targets by promoting and selling our TUI experiences to your guests
Quickly learn operational and company knowledge using several types of digital technology
Daily contact with suppliers, colleagues & guests in destination to co-ordinate the daily operation
Give support and reassurance to guests who are experiencing disruption during their holidays
Support colleagues at the airport upon TUI arrivals
Requirements:
A naturally helpful, adaptable and professional personality
100% guest focused - can interact with international guests, suppliers & TUI colleagues
Technically capable with a digital first attitude
Quick learner who has the willingness to learn and remains calm in a crisis
Driven by sales - can match the needs of our guest to the right products and sales channels
A highly engaging communicator who can build relationships virtually as well as face to face
Fluent in verbal and written Dutch & English, additional European languages advantageous
Driving licence required
What we offer:
Competitive salary
iPad & uniform provided
Free language lessons, learning weeks and development programmes
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