TUI Hotel, Service Rep | English Speaking, TUI

TUI

Location:

Turkey, Fethiye ▼

Marmaris

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

22770.00 - 27325.00 TL / Month

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Job Description:

We are seeking digital experienced and helpful individuals like you to join our diverse team of Hotel or Service Reps. If you have the right to work in Türkiye (Dalaman) and speak English and German language, then keep on reading! A job at TUI offers more than your basic salary which already starts at 22,770 - 27,325 TL net/monthly, and your earned commission on top. For TUI Hotel Reps, an average commission potential starting from 10,000 TL per month with no upper limit. The more you sell, the more you earn. A company iPad & uniform are of course standard. Work week of 45 hours with minimum 1.5 days off. Meal allowance with Multinet card. We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons. Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub. We offer permanent or seasonal contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise

Job Responsibility:

Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one
Engage with guests from around the world to identify their needs and offer tailored recommendations
Hotel Reps promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue. They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests
Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed
Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture
Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service

Requirements:

A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences
A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services
Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results. Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience
Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly
Turning challenges into opportunities and remaining calm under pressure. Proactively identify and resolve issues creatively before they escalate
Communicate clearly and effectively and able to adjust style to fit the situation. Keep interactions positive, and confident to present in front of an audience
Fully conversational in English
Depending on the role you need to hold a valid driving license

What we offer:

A job at TUI offers more than your basic salary
A company iPad & uniform are of course standard
Work week of 45 hours with minimum 1.5 days off
Meal allowance with Multinet card
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
growth opportunities tailored to your unique skills and expertise

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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TUI Hotel, Service Rep | English Speaking

TUI

Location: Turkey, Fethiye ▼ Marmaris

Category: Hospitality and Tourism

Contract Type: Not provided