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We are seeking a talented and experienced UX/Product Designer to join our team on a contract basis to enhance the user experience of our B2B portal. This role will focus on streamlining workflows, improving usability, and driving engagement. You will play a key part in product discussions and work closely with teams to deliver impactful design solutions.
Job Responsibility:
Conduct user research, including interviews, surveys, and usability testing, to understand the needs and pain points of B2B clients
Analyze user behavior and data to identify opportunities for improvement
Develop user personas, journey maps, and other artifacts to communicate user insights
Create wireframes, prototypes, and high-fidelity designs for new features and enhancements to the B2B portal
Design intuitive and user-friendly interfaces that align with business goals and brand guidelines
Ensure consistency and accessibility across all design elements
Develop and maintain design systems and style guides
Collaborate closely with product managers, engineers, and stakeholders throughout the design process
Present design concepts and rationale to stakeholders and incorporate feedback
Effectively communicate design decisions and rationale to the development team
Participate in agile ceremonies, including sprint planning, stand-ups, and retrospectives
Contribute to product strategy and roadmap discussions
Understand business requirements and translate them into effective design solutions
Advocate for the user throughout the product development lifecycle
Conduct usability testing and analyze user feedback to iterate on designs
Monitor and analyze key performance indicators (KPIs) to measure the success of design changes
Continuously seek opportunities to improve the user experience.
Requirements:
Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field
5+ years of experience in UX/Product Design, with a focus on B2B applications
Strong portfolio demonstrating a user-centered design approach and a deep understanding of UX principles
Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar
Experience conducting user research and usability testing
Excellent communication and collaboration skills
Ability to work independently and manage multiple projects in a fast-paced environment
Familiarity with agile development methodologies
Experience in the insurance or financial services industry is a plus
Experience designing complex data driven applications is a plus.
Nice to have:
Experience in the insurance or financial services industry
Experience designing complex data driven applications.
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