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The MCA Quality Assurance team is part of the Central Controls MCA team responsible for the Manager Control Assessment program. This role involves conducting quality assurance reviews over the MCA enterprise-wide, ensuring the reliability of MCA insights, adhering to established processes, and collaborating with various stakeholders.
Job Responsibility:
Execution of enterprise-wide MCA QA reviews in accordance with Citi’s Standards and Procedures set up by Central Controls
Completing QA Review scripts across all in-scope Businesses and Functions and gathering evidence for areas of concern
Establishing and maintaining strong working relationships across all lines of defense including within Central Controls. Businesses and Functions, Operational Risk, Independent Compliance Risk Management, and Internal Audit
Collaborating closely with stakeholders as exceptions emerge and ensuring these are communicated to management on a timely basis
Developing recommendations to strengthen internal controls and improve operational efficiency, where appropriate
Designing and leveraging intelligent solutions to enhance data analytics to support sampling methodologies and MCA QA coverage.
Requirements:
10+ years of relevant experience in Business Risk and Control
Background in controls management, audit, quality assurance, operational risk management or compliance preferred
or equivalent subject matter expertise in a relevant business/function
Interpersonal skills with the ability to work collaboratively and influence people at all levels of the organization and across different geographic locations
Ability to quickly understand complex subject matter, demonstrate critical thinking and communicate effectively
Excellent communication skills required to negotiate internally, often at a senior level
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