Welcome Coordinator, CVS Health

Welcome Coordinator

CVS Health

Location:

United States, Phoenix

Category:

Customer Service

Contract Type:

Employment contract

Salary:

17.00 - 28.46 USD / Hour

Save Job

Apply Position

Job Description:

The Welcome Coordinator at Oak Street Health creates an inclusive environment for anyone who walks through the doors, making a positive first and last impression on patients. The position involves executing administrative tasks that enhance the patient experience and ensure efficient operations. Tasks include scheduling appointments, managing phone lines, updating patient information, and maintaining cleanliness of the welcome areas.

Job Responsibility:

Welcoming patients and guests
Conducting visit check-in and assisting patients with required forms
Collecting co-pays
Updating patient information and making changes in electronic medical record platform
Scheduling/rescheduling appointments within electronic medical records platform
Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
Managing faxes in the electronic fax platform
Maintaining the cleanliness of the Welcome and Community Room areas
May be required to float to other centers in the region on an infrequent basis
Other duties as assigned

Requirements:

Strong computer skills required and basic knowledge of Google Suite
Professional phone etiquette
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization

Nice to have:

Experience in customer service setting strongly preferred
Some college preferred
A flexible and positive attitude
A welcoming and nurturing attitude toward our patient population of older adults
High level of integrity
Someone who embodies being 'Oaky'

What we offer:

Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:

March 20, 2025

Expiration:

September 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.