Welcome Coordinator, CVS Health

Welcome Coordinator

CVS Health

Location:

United States, Little Rock

Category:

Health and Beauty

Contract Type:

Employment contract

Salary:

17.00 - 25.65 USD / Hour

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Job Description:

The Welcome Coordinator is responsible for creating an inclusive environment, performing administrative tasks, and delivering excellent assistance to patients. This role requires high-touch support to manage patient appointments and collaboration in clinic operations to create an unmatched patient experience.

Job Responsibility:

Welcoming patients and guests
Conducting visit check-in and assisting patients with required forms
Collecting co-pays
Updating patient information and making changes in electronic medical record platform
Scheduling/rescheduling appointments within electronic medical records platform
Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
Managing faxes in the electronic fax platform
Maintaining the cleanliness of the Welcome and Community Room areas
May be required to float to other centers in the region on an infrequent basis
Other duties as assigned

Requirements:

Strong computer skills required and basic knowledge of Google Suite
Professional phone etiquette
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Experience in customer service setting strongly preferred
Some college preferred

Nice to have:

A flexible and positive attitude
A welcoming and nurturing attitude toward our patient population of older adults
High level of integrity
Someone who embodies being 'Oaky'

What we offer:

Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Tuition assistance
Flexible work schedules
Paid time off

Additional Information:

Job Posted:

March 20, 2025

Expiration:

September 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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