Wholesale Lending Data Program Director-LATAM, Citi

Citi

Location:

Costa Rica, Heredia

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Data Initiative Manager will be responsible for the direct management Program management function within the Information Services Group (ISG) and Institutional Client Group (ICG). S/He will partner with key internal stakeholders (Operations, Technology, Banking, Analytics, Compliance and Risk) to drive end-to-end delivery on a Front-to-Back strategy for loans and service model that fully supports, satisfies and anticipates the reporting needs of the business and our regulators.

Job Responsibility:

Develop strategic roadmap to drive execution of key automation, transformation and regulatory initiatives to improve Loan Data function
Lead corporate strategy initiatives around digitization, remediation, document centralization, data quality and capital and expense optimization
Collaborate with senior and executive management as a trusted advisor with sensible plans of action
Lead communications with key internal (e.g. Citi executive leadership and Board) and external stakeholders (e.g. investor community, regulators)
Drive change management strategy through execution of strategic initiatives
Maintain awareness of changing industry trends, competition and regulations that impact any phase of success of the lending business
Drive alignment across key business functions to prioritize and develop actionable initiatives
Identify, prioritize, and own execution of opportunities, end to end, to drive operational efficiency and better customer experience
Provide functional support to drive continuous improvement across the Loans area
Ensure key results are well defined and clearly communicated with relevant stakeholders
Support all Loans data business priorities as needed
Drive tactical and strategic planning to ensure the loan servicing is secure and ready for the future
Guide analysis of our markets, competitors, and customers using internal and external resources
Lead organic growth initiative development and prioritization, and portfolio assessment
Advise Citi's senior management on high-priority initiatives, including growth strategy, product and segment strategies and cross business initiatives
Support performance measurement and management ranging from strategic franchise development scorecards to project/function-specific metrics
Actively recruit and develop team members and encourage internal mobility opportunities
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

10+ years of experience in strategy development and execution
Experience with a major consulting firm, including senior engagement management roles with client assignments of significant scope in consumer financial services
Demonstrates clear understanding of the drivers of performance and decision making to maximize results
Strategic thinker with proven ability to operationalize the strategy
Robust problem-solving skills
Communication skills and ability to influence others and deliver clearly articulate presentations to senior leaders
Ability to lead and direct a team of knowledge professionals
15+ years experience in a related technology role with commensurate people management experience
Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

Nice to have:

Experience working in a global, dynamic environment
Excellent Interpersonal + Communication skills
Strong Leadership and Motivational skills
Negotiation and Influencing skills
Attention to detail
Superior Planning & Organization skills
Excellent Workflow Management skills / experience
Pro-active, flexible, have good organizational skills and must be team player
Creates executable path and drives meaningful outcome
Virtual /remote management
Excellent leadership and motivational skills
Innovation and Change Management implementation
Proficient use of Microsoft Applications (Word, Excel, Outlook, Access, Powerpoint)

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Wholesale Lending Data Program Director-LATAM