Workplace Experience Coordinator, Robert Half

Workplace Experience Coordinator

Robert Half

Location:

United States, Redmond

Category:

Office Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

This role involves managing the client location experience, including reception duties, coordination of building work orders, and providing outstanding customer service. This position is part of the Workplace Experience function and will require physical mobility due to the necessity of navigating buildings throughout the day.

Job Responsibility:

Serve as the initial contact for individuals entering the facility, maintaining a welcoming demeanor and adhering to security protocols
Manage and execute workplace services such as mail, office supply services, and onboarding procedures
Coordinate with vendors who supply services or goods to the workplace, ensuring efficient operation
Address inquiries or complaints from employees, guests, and co-workers, providing solutions in a detail oriented customer service-driven manner
Ensure the organization and execution of on-site events, including arranging event space, set up, tear down, and delivery of supplies
Follow property-specific security and emergency procedures, notifying appropriate parties to ensure the safety of all individuals in the building
Handle reception duties as needed, including greeting visitors, booking conference rooms, creating badges, and managing visitor lists
Coordinate and submit tickets for work orders and building work orders, ensuring timely completion and quality work
Deliver mail and handle packages, requiring the ability to lift up to 50 lbs
Follow specific directions as given by the manager and explain detailed and complicated information within the team

Requirements:

Proficiency in Customer Service
Ability to handle Office Functions
Mastery of Microsoft Excel
Understanding of Procedures
Proficient in Microsoft Word
Competency in Microsoft Outlook
Familiarity with About Time software
Experience in Receptionist Duties
Awareness of Security protocols
Ability to manage Vendors
Experience in Onboarding
Knowledge of Property management
Excellent Communication Skills
Familiarity with various work Methods
Ability to Execute tasks efficiently
Experience with Video conferencing tools
Proficient in Microsoft Office Suites
Ability to handle Complaints in a detail oriented manner
Experience in an Onsite work environment
Ability to manage Work Orders
Experience in Concierge Services
Ability to interact in a detail oriented Manner
Familiarity with Mindset Software
Experience in managing Visitors
Ability to manage Conference Rooms

What we offer:

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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