Workplace Operations Manager, Ledger

Ledger

Location:

France, Paris

Category:

Office Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Workplace Operations Manager at Ledger is responsible for overseeing non-technical building services at our newly inaugurated headquarters at 106 Rue du Temple (106T) and coordinating operations across our international offices. This role emphasizes operational excellence, proactive space planning, effective budget management, and the delivery of a high-quality workplace environment that aligns with Ledger's strategic ambitions.

Job Responsibility:

Supervise and enhance service provider performance for cleaning, catering, mailroom, reception, and other non-technical services at 106T
Develop and implement strategies to improve food offerings, employee amenities, and overall workplace satisfaction
Regularly evaluate vendor contracts to ensure quality and cost-efficiency
Anticipate workplace needs through proactive space planning and zoning, ensuring optimal utilization of the 106T headquarters
Collaborate with cross-functional teams to align spatial setups with business objectives
Support workplace changes and moves, ensuring minimal disruption and optimal functionality
Work closely with Engagement teams to support successful internal and external events at 106T and other locations
Align with stakeholders (e.g., HR, IT, Facilities) to deliver consistent and integrated workplace experiences
Act as a central point of contact for workplace-related inquiries and escalate soft service challenges as needed
Oversee and coordinate workplace operations across Ledger's international offices, ensuring consistency in service delivery and adherence to company standards
Facilitate communication and best practice sharing among regional workplace teams
Identify and anticipate future workplace needs, proposing and implementing solutions to meet evolving demands
Develop and manage service improvement projects, ensuring alignment with company culture and values
Monitor workplace trends and innovations to keep Ledger at the forefront of employee experience design
Oversee budgets for soft services, ensuring alignment with financial constraints while maintaining service quality
Ensure compliance with safety, hygiene, and regulatory standards for all workplace services

Requirements:

Bachelor’s degree in business administration, hospitality management, or a related field
Proven experience (5+ years) managing workplace operations with a focus on soft services and employee experience
Strong management and interpersonal skills with the ability to build relationships across functions and with external vendors
Expertise in space planning, workplace zoning, and managing complex service portfolios
Organizational and project management skills, with a proactive and problem-solving mindset
Familiarity with workplace technology and finance tools and platforms to manage soft services (e.g., Jira Ticketing)
Excellent proficiency in English
Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities

What we offer:

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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